Are You Great at Tech Support?
Location: Jacksonville
Posted on: November 20, 2024
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Job Description:
Job Description: The position is for a Service Desk
Representative that will resolve customer issues or fulfill
requests. The position requires the individual to support customers
remotely via phone support and Instant Message support. We rely on
experience with troubleshooting desktop applications, desktop
operating systems, phone programming, and general support of
applications residing on a desktop or laptop hardware.
Job Requirements: Experience with Windows Based Operating Systems
(WIN XP, WIN 7). Experience with Microsoft Office Products.
Exposure to MacIntosh, UNIX or LINUX based operating systems.
Strong Customer Service skills, Strong Communication skills - both
written and verbal. Strong Desktop problem solving skills.
Experience with Remote Desktop Citrix environment. We are an equal
employment opportunity employer and will consider all qualified
candidates without regard to disability or protected veteran
status.
Keywords: , Port Orange , Are You Great at Tech Support?, IT / Software / Systems , Jacksonville, Florida
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